These are some of the training programmes offered and conducted by qualified Instructors from
Priority Dispatch Corporation, USA
Emergency Police, Fire & Medical Dispatch training
Students will receive background information related to call-taking and dispatch functions, including
in-depth, hands-on practice with the Academy protocols in preparation for on-line use. The information
is applicable for dispatch personnel, supervisors, and communication center managers from Police,
Fire & EMS agencies.
Certification Course Will Help You:
- Improve quality of service to the caller
- Correctly identify Chief Complaints
- Assign needed resources
- Improve scene safety
- Standardize descriptions
- Provide effective Dispatch Life Support
- Safely prioritize calls
Course duration is 24 hours.
|
Emergency Quality Assurance Certification
This sixteen-hour course highlight the principles of case review for the Medical, Fire, and Police Protocols. This training is
applicable for supervisors, communication center managers, and essential
for all quality improvement personnel.
ED-Q Certification Course Will Help You
- Produce identifiable, defendable standards of care, and service
- Identify performance problems and training issues
- Reduce risk of liability by improving compliance
- Predict resource needs and Emergency Dispatcher behavior
- Produce reliable, credible, and consistent quality improvement
- Create useful feedback and management reports
- Get you started on path to "Center of Excellence Accreditation"
|
| |
|
